Virtual Questions and Answers
Virtual Questions and Answers
Our compassionate staff are available to answer your questions online. Please use the links below to access various online centers during operating hours:
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Frequently Used Offices:
Reach an Admissions counselor or set up an appointment by calling 781-239-2506, 9am-5pm, or emailing admissions@massbay.edu.
On Wednesday, January 7th, we can be reached in our Zoom room from 10am - 4pm:
Some issues we can help you with include:
- Applying to the College
- Courses for High School Students
- In-State Tuition
- F-1 Visa
Email: finaid@massbay.edu or call: 781-239-2600
Some issues we can help you with are:
- Do I have financial aid?
- Am I missing documents?
- Satisfactory Academic Progress (SAP) Questions
- How do I apply for Financial Aid?
- Did MassBay receive my FAFSA?
Call: 781-239-2540 or Email: studentaccounts@massbay.edu
Some issues we can help you with:
- Make a payment
- Health Insurance questions
- Book Vouchers
- Refunds
- 1098T documents
- Collections/Past Due Accounts
Email: registrar@massbay.edu or call: 781-239-2550
Some issues we can help you with:
- Proof of Enrollment
- Request a Transcript
- Am I Registered/How do I Register?
- Apply for Graduation
- Where are My Grades?
Advising, Coaching and Transfer Center
- How to Connect with your Advisor
- How to Access Drop-In Advising In-Person OR Virtually
- How to Add/Drop Classes
Academic Achievement Center
- Make an appointment to meet with a Learning Specialist or Peer Tutor
- Schedule Placement Testing
- Register for Placement Testing
- Take an exam
- Online Tutoring 24x7
- Drop-in for extra help
- Meet with your study group
- Ask about our services
Accessibility Resources Center (ARC)
- Make an appointment to meet with an Accessibility Specialist
- Ask about services for students with disabilities
- Make an appointment to take an exam with accommodations