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Web Accessibility

MassBay is committed to achieving meaningful online accessibility for all users, including users with disabilities. We follow Accessibility Standards designed to meet the needs of our students, faculty & staff with disabilities. This page is being revised to reflect the changes in Digital Accessibility under Title II taking effect in April, 2026.

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MassBay Web Accessibility Statement

As part of its global priority of maintaining a welcome and inclusive community in which to teach and learn, MassBay鈥檚 website follows specific designed to meet the needs of our students, staff and administrators with disabilities. The College鈥檚 web accessibility is regularly tested using leading web accessibility tools, and it is reviewed by users to verify that our website is compliant with applicable .

For students seeking accommodations, auxiliary aids or other services, please visit the Accessibility Resources Center webpage. For a full list of support services, visit the Student Resources webpage.

More information can be found by visiting the .

If you have issues or concerns with web accessibility at MassBay

Email us webmaster@massbay.edu.

MassBay Faculty Accessibility Tutorials

About Portable Document Format (PDF)

Some documents on this website are produced in Portable Document Format (PDF). Efforts are currently underway to ensure that all files are produced using the latest version of Acrobat (file conversion software for PDFs), which is the most accessible technology currently available for these types of files. In order to improve viewing of these files, please download the latest version of Adobe Reader鈩, which is available for free at the .

However, we recognize that even this version does not always work for all users, and therefore alternative accessible formats are provided wherever possible, most commonly through a text or an HTML file.

Contact Information

If any file format prevents you from accessing the information, please contact us for assistance. In order to respond in a manner most helpful to you, please note the nature of your accessibility concern, the format in which you prefer to receive the material, the web page address of the requested material, and the best way to contact you.

We also welcome your questions about this accessibility statement and comments on how to improve the site鈥檚 accessibility. Please contact us by email at webmaster@massbay.edu.

More Information About Digital Accessibility at MassBay

What is Title 2 of the Americans with Disabilities Act?

  • Title II ensures that people with disabilities have equal access to public services.
  • Applies to state and local governments, including public colleges like MassBay.
  • Expands digital accessibility requirements.

How Do We Make Our Materials Accessible?

  • We use built-in accessibility tools:
    • Word and Excel: Accessibility checkers
    • Adobe Acrobat: PDF conversion and checking wizard
  • We follow best practices for formatting and tagging

Resources

Tip: Using the Accessibility Wizard in Word, Excel, PowerPoint, etc. first produces a better result rather than starting with the Adobe Wizard. The Adobe Wizard should be the last step in your process.

  • If you are creating a Word document from scratch, follow these before using the Accessibility Checker (details below).
  • : Accessible PDFs Explained: Laws, Regulations, and Navigating the Tags Tree
  • Mass.gov:
  • : How a visually impaired person uses a screen reader.
  • The C.H.I.L.L. acronym signifies Color, Headings, Images, Links, which are basic steps to creating accessible instructional materials. To learn more about making documents accessible, this document has hyperlinks to the accessibility website at the University of Washington. .

Examples and Guides

Headings help provide an easy way for readers to digest information in chunks. Plus, screen reader users can scan through the headings on the page. Use correct heading levels in a logical order. When you skip heading levels, it can confuse screen reader users. For example, heading 3 should be used after heading 2, and heading 2 should be used after heading 1. When following best practices, heading 3 should not be used right after heading 1. This confuses the screen readers.

Bad example:

  • Heading 1
    • Heading 3
      • Heading 2
  • Heading 1
    • Heading 2
      • Heading 4

Good example:

  • Heading 1
    • Heading 2
      • Heading 3
  • Heading 1
    • Heading 2
      • Heading 3
        • Heading 4

A hyperlink is a piece of text that links to another file, webpage, or content. Do not type out the URL in your content because the screen reader will read each character and symbol in the link. For example, the screen reader will read  / as
h-t-t-p-s-colon-forward-slash-forward-slash-w-w-w-dot-massbay-dot-edu-forward-slash. Do not write 鈥淟ink to鈥 or 鈥淟ink of鈥 in the hyperlink text because it announces the link automatically when the screen reader comes across a link. Write link text that describes the content of the link target. You can also specify if the link opens in a new window or opens a document.

Do not use:

Please visit our website at .

to learn more about our college.

Email us to find out more about the registration process. (The screen reader users will not know if the text links to an email address or contact information page.)

Click here to view the academic calendar.

To access One Login for self service, .

Instead, use the following:

Please visit the MassBay website for more information.

Click on the 糖心传媒 website to learn more about our college.

Email us at admissions@massbay.edu to find out more about the registration process. (You can type out the email address because when the screen reader reads the link, the user will know it is an email address and expect it to open in a new window when clicked.)

View the academic calendar.

page to access self service.